Faq’s
Shopping Information
What are your delivery charges, and how long does shipping take?
Inside Dhaka, the delivery charge is [e.g., 60 BDT] and takes [1-2 days]. For outside Dhaka, the charge is [e.g., 120 BDT] and takes [3-5 days].
How long does the fragrance last?
Our premium Ilaika fragrances typically last [e.g., 6-8 hours] on the skin and up to [e.g., 12-24 hours] on clothes.
Do you deliver outside Dhaka?
Yes, we provide home delivery all over Bangladesh via courier services.
What is your return or exchange policy?
Please check the product in front of the delivery person. If you receive a damaged or incorrect item, you can return it immediately.
Do you have a physical outlet?
We currently operate completely online. You can purchase all our products through our Facebook page
How do I place an order?
You can easily place an order directly through our website. Simply add your desired products to the cart and complete the checkout process. Once your order is placed, our team will review it and confirm your order via phone call, SMS, or email.
How can I contact customer support?
You can message our Facebook page anytime or call our hotline at +880 1311-297806.
Have A Question?
- Need help finding your perfect signature scent or tracking your order? Our support team is here to assist you.
- +880 1311-297806

